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About Dorime

Dorime is dedicated to bringing you the finest quality products and exceptional customer service. We believe in creating meaningful connections with our customers and delivering products that enhance your lifestyle. With a passion for excellence and innovation, we strive to make every shopping experience memorable and rewarding.

Refund Policy

Returns

We want every customer to be satisfied with their purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return, the item must:

Be unused and in its original condition.
Be returned in its original packaging.
Show no signs of wear, damage, or alteration.

Non-Returnable Items

For hygiene and quality assurance reasons, certain items may not be eligible for return, including:

Personalized or custom-made items.
Gift cards.
Items marked as final sale.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will work to resolve the problem as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Order Cancellations

Orders may be cancelled within 12 hours of purchase. Once an order has been processed or shipped, it can no longer be cancelled.

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery times:

Israel

Standard Shipping: 7–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs procedures, or other factors beyond our control.

Shipping Costs

Standard Shipping: ₪19.90
Free Shipping on orders over ₪199.90

Shipping fees are calculated and displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Delays

While we strive to deliver all orders within the estimated timeframe, unexpected delays may occur. We appreciate your patience and understanding.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Dorime is not responsible for orders shipped to incorrectly provided addresses.

Contact Us

We’re here to help.

If you have any questions regarding your order, shipping, products, or general inquiries, please don’t hesitate to contact us.

Email:

dorime.jewelry@gmail.com

Response Time:

We aim to respond to all inquiries within 24–48 business hours.

Our team is committed to providing excellent customer service and ensuring the best possible shopping experience.

Thank you for choosing Dorime.

Dorime – Timeless Jewelry For Him & Her. ✨

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Products

Dorime Amalfi Cuff

Dorime Amalfi Cuff

79.90 NIS

Regular price 99.90 NIS Sale price 79.90 NIS
Dorime Apex Chain

Dorime Apex Chain

179.90 NIS

Regular price 249.90 NIS Sale price 179.90 NIS
Dorime Atlas Bracelet

Dorime Atlas Bracelet

149.90 NIS

Regular price 179.90 NIS Sale price 149.90 NIS
Dorime Ice Cuban Bracelet

Dorime Ice Cuban Bracelet

219.90 NIS

Regular price 269.90 NIS Sale price 219.90 NIS